Last Update: 10.02.2024

Shipping Policy

1. By placing an order electronically through this website, you are acknowledging acceptance of the preliminary information form and the distance sales contract provided to you.

2.
Buyers are subject to the regulations outlined in Law No. 6502 on Consumer Protection, the Regulation on Distance Contracts (RG: 27.11.2014/29188), and other relevant laws concerning the purchase and delivery of the product.

3. Shipping charges, which cover the cost of product delivery, are the responsibility of the buyers.

4. Each purchased product will be delivered to the individual and/or organization at the address specified by the buyer within the legal period of 30 days. Failure to deliver the product within this period entitles the buyers to terminate the contract.

5.
The purchased product must be delivered complete and in accordance with the specifications outlined in the order, along with any accompanying documents such as a warranty certificate or user manual, if applicable.

6. In the event that it becomes impossible to sell the purchased product, the seller is obligated to notify the buyer in writing within 3 days of becoming aware of this situation. The total price must be refunded to the buyer within 14 days.

If the Purchased Product IsNot Payable

7. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

Shopping Made With the Unauthorized Use of Credit Card

8. If it is discovered after the product has been delivered that the credit card used by the buyer has been unfairly used by unauthorized individuals, resulting in the non-payment of the product price to the Seller by the relevant bank or financial institution, the Buyer is obligated to return the product subject to the contract to the SELLER within 3 days at their own expense.

If the Product Cannot be Delivered Within the Time for Unexpected Reasons

9. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the Buyer is notified. The buyer may request the cancellation of the order, the replacement of the product with a similar product or the delay of delivery until the obstacle is removed. If the buyer cancels the order; If he has made the payment in cash, this fee will be paid to him in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks.

Buyer's Obligation to Check the Product

10. The buyer will inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The received goods/services shall be deemed to be undamaged and intact. The BUYER has to carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. Invoice must be returned along with the product.

Right of Withdrawal

11. The Buyer; Within 14 (fourteen) days from the date of delivery of the purchased product to himself or to the person/organization at the address indicated, he can use his right to withdraw from the contract by rejecting the goods without taking any legal or criminal responsibility and without giving any reason, provided that he notifies the SELLER via the contact information below.

Contact Information to be Notified of The Seller's Right of Withdrawal

KADIR KOYMEN INTERNATIONAL TRADE LIMITED COMPANY
Prof. Dr. Ahmet Taner Kişlali Mah. 2886. Cad. No:26/1-2-3-4
Cankaya / ANKARA
+90 534 855 87 45
law@daimi.com

Duration of The Right of Withdrawal

13. If the buyer has purchased a service, this 14-day period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in the service contracts where the performance of the service has started with the approval of the consumer.

14. The costs arising from the use of the right of withdrawal belong to the BUYER.

15. In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 (fourteen) days, and the product must not be used within the framework of the provisions of the "Products for which the Right of Withdrawal cannot be exercised" regulated in this contract.

Use of The Right of Withdrawal

16. The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)

17. Return form, The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.

Return Terms

18. The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days.

19. If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the period of the right of withdrawal.

20. In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is cancelled.

Status of Default and Legal Consequences

21. The BUYER accepts, declares and undertakes that he/she will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder bank and the bank in case of default in the case of making the payment transactions with a credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER, and in any case, in the event that the BUYER defaults due to its debt, the BUYER accepts that he will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt.

Payment & Delivery

22. You can make it to any of our TR bank accounts (TL), (EUR), (USD) by Bank Transfer or EFT (Electronic Funds Transfer).

23. With your credit cards on our site, you can take advantage of online single payment or online installment opportunities for all kinds of credit cards. In your online payments, the amount will be withdrawn from your credit card at the end of your order.

How We Share Informaiton

24. Translations of Terms: Where daimi has provided you with a translation of the English language version of these Terms, you agree that the translation is provided for your convenience only and that the Turkish-language versions of these Terms will govern your relationship with daimi. If there is any contradiction between the English-language version of these Terms and the translation, the Turkish-language version will govern and control.